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Sales, Service, F&I, BDC
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Sample Modules

The Foundational Course “The Concept of Framing.” Upgrade your communication skills and improve your closing ratio.

 

Today’s customers expect more from shopping, buying and ownership experiences. Each one of The Proactive Selling System’s® five courses covers the skills you need to win them over. Below is a sample list of lessons from The Proactive F&I Skills Course.

  • 1. Proactive F&I Process – Intro
  • 2. PREPARE – Early Involvement
  • 3. PREPARE – Proactive Interview – Part 1
  • 4. PREPARE – Proactive Interview – Part 2
  • 5. PREPARE – Menu Preparation
  • 6. PREPARE – Five Minute Menu
  • 7. PRESENT – Intro to Menu’s – 7 Building Blocks
  • 8. PRESENT – Menu Building Blocks 1-4
  • 9. PRESENT – Menu Building Blocks 5-7
  • 10. PRESENT – Menu Presentation
  • 11. DELIVER – Changing Their Point of View
  • 12. DELIVER – Cost Too Much
  • 13. DELIVER – Take My Chances
  • 14. DELIVER – Quality Car
  • 15. DELIVER – Short Term Cash Buyer
  • 16. DELIVER – Friend Is A Mechanic
  • 17. DELIVER – Three Cars Option
  • 18. DELIVER – Do I Have To Get It Today?
  • 19. DELIVER – High Mileage Presentation
  • 20. DELIVER – Fixed vs. Variable Payment Plan
  • 21. DELIVER – Selling Intangibles
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